Terms of Service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between the Company ("VietSpots") and users regarding the coupon and reservation brokerage service the Company provides.

Article 2 (Service Description)

The Company offers coupon issuance, reservation brokerage, payment/settlement, and 1:1 chat services for merchants (massage, pool villa, club, shopping, etc.). Concrete details follow the on-screen guidance.

Article 3 (Eligibility)

Only users 18 years of age or older may register and use the service. Information provided at signup must be truthful.

Article 4 (User Obligations)

• Do not impersonate or falsify another person's identity
• Avoid no-shows and malicious cancellations
• Do not solicit external payments or share external contact info in chat
• Do not unfairly defame merchants or their ratings

Article 5 (Coupons / Reservations / Payments)

Coupons can only be redeemed within the campaign window and are automatically deducted/restored when applied to a reservation. Cancellation/no-show policies follow each merchant's guidance.

Article 6 (Service Use Restrictions)

The Company may restrict service access without prior notice if a member violates these Terms or disrupts normal service operation.

Article 7 (Limitation of Liability)

The Company is not primarily responsible for direct merchant–user transactions or service quality. In disputes, the Company will cooperate by providing relevant records.

Prohibited content and conduct

When using posting, chat, and review features, you agree not to:

• Post or share offensive, pornographic, nude, violent, graphic, hateful, threatening, harassing, or bullying content in any form (text, images, links).
• Spam: send bulk messages, unauthorized advertising, duplicate or fraudulent content, or malicious links that disturb other users.
• Violating accounts may be suspended or permanently deleted depending on severity, possibly without prior notice.
• Violating content will be removed. We may moderate, hide, or delete content and report unlawful conduct to the relevant authorities.